Archive for the ‘Service Overview’ Category

Lots of parcel courier companies can offer you cheap parcel delivery services, that’s not a problem. But before you go ahead and use them, you might want to check out a few things. Firstly, are they a real company that you can get hold of if anything should go wrong? Are they a limited company? Are they VAT registered? Do they have a telephone number you can call them on? If they are a reputable company, then all this information should be easy to find on their website. If they have a telephone number, why not call them before you book their services so you can be sure that they actually answer the phone!

Here at Clickaparcel.com we pride ourselves in our ability to offer you a first class cheap parcel delivery service with all the support you would expect if you were paying top price. We have our offices manned from Monday to Thursday from 9am to 4pm, and on a Friday from 9am to 1pm. We have a freephone telephone number for you to call us on and we aim to answer within seconds during office hours. Out of hours, you can leave a message for us and we will get back to you the next time the office opens.

If you have any issues at all, we are here to help. You can call us just to get a quote, or maybe some advice on what items you can and can’t send, or maybe how best to package certain items.

If something goes wrong and you need to make a claim on the insurance policy, then let us know and we will do all the hard work for you. We want to look after you and provide the best parcel courier service possible so that you come back to us time and time again and you tell everyone you know about us. So if we can help in any way at all, please give us a call on 0800 622 6555

Courier Delivery companies are not at all difficult to find. There are the very well known worldwide courier companies like DHL, TNT, Parcel Force and Fedex just to name a few. Then there are country specific companies that are not so well known, and you will also find local courier companies who will cater for your area, carrying out parcel delivery in the UK. So how do you know which one to use?

Well, you will find that many of them will require you to open an account before you can use their services, and then you have to send a certain amount of packages through them each month to keep the account open. You will also find these people expensive unless you are sending in excess of 50 parcels a week. What you really need to find is a company who holds accounts with the bigger couriers, who will place the order on your behalf. These people are called resellers. They have an account with many of the different companies available and because they collate orders from many people and put them all through the one account, this means they benefit from discounts that people who send smaller numbers of parcels just couldn’t get access to.

So where do you find such a reseller? Well funnily enough, we know of a company called  Clickaparcel who are a courier reseller and as well as being able to offer you same day courier services, we can also offer overnight and 48 hour services. We can also send a parcel Internationally for you. If you would like an instant quote on a delivery other than a same day delivery, just click here.

Be sure to read all the information we have for you on packaging, and check out our terms and conditions as well. We want you to be fully informed before you use our services for sending parcels.

If you have an urgent parcel delivery to book, then our same day couriers service are there to help you. But what if it isn’t so urgent? Well, we also offer a next day delivery service which is much less expensive. If you book this service before 12 noon, we can normally have the parcel collection arranged for the same day and then delivered to the recipient’s door the very next day. This is a weekday service and doesn’t include Saturday’s and Sunday’s. We do offer a Saturday delivery service, but more about that in a later article.

So, how does our service work? Well, just like the same day courier service we have, our next day parcel delivery is just as simple. You visit our site and click on the quote and book button, then enter the weight and dimensions of your parcel into our quote page. Next, you will be presented with your options for sending your parcel and one of them will be the next day option. You can then continue through the process telling us where to collect from, where to deliver to, what’s inside the parcel and how much is it worth. As long as the item isn’t on our prohibited items list, then feel free to add extra insurance to your more valuable parcels for delivery. Once all the information you have entered has been reviewed and you are happy it is correct, you can pay for your order by PayPal or by Credit / Debit card. You will then be given your order number and we will send you an email to confirm your order.

It is worth us pointing out at this stage, that this service only covers the UK Mainland. Some parts of Scotland and the South West, as well as Northern Ireland are excluded from this service and will suffer an extra 24 hour delay.

Please make sure your items are well packaged. These parcels will be put through a national distribution network and sometimes the parcels will drop from one conveyor belt to another as they are sorted. Ample packaging is important to protect your items. The most common reason for people having damage insurance claims rejected is because the packaging of the item was not sufficient in the first place. If you need to buy some packaging, then we can recommend The Packaging Store. You can access their site and order your supplies here.

If you have any questions before using our service, please visit our FAQ page, or call us on 0800 622 6555

To us, the term International Courier is simply a parcel delivery company that will collect a parcel from you here in the UK and deliver anywhere in the world for you, whether it be France, Spain, USA, India, China or anywhere else. Clickaparcel.com is effectively an international courier as we hold accounts with people like DHL, Parcel Force and TNT who all deliver parcels all over the world. That said we only use DHL at the moment to deliver international parcels for us as we have integrated our systems with theirs to make it easy for you to book your parcel delivery via us. Our system will automatically generate any paperwork you need to accompany your parcel, and we send you an email straight away with links in it to the documents, and also instructions on what to do with them.

For parcel deliveries outside of the EU, we provide you with commercial documents that are needed for customs purposes in case you haven’t got your own. We also produce an address label with a bar code on it which you need to print off and attach to the parcel. It’s all very easy to do and as long as you follow the instructions we give to you in your confirmation email, then you should find your parcel arrives within a few days at its destination.

So as you can see, we are not just a same day courier company, but we can also take care of any international courier requirements you may have, and of course, these services all come at very competitive prices with great customer service as well. If you would like a quote to deliver a parcel anywhere in the world, just visit Clickaparcel.com and enter the details of your package into our quote calculator where you will then be given a price instantly.

At Clickaparcel.com we believe we offer a courier service you can rely on. You see, we are not just same day couriers, but we also offer services that will deliver your parcels for you overnight, or within 48 hours. We can send parcels internationally for you as well to anywhere in the world, although this will take a little bit longer. So if you want a parcel collection in London to be sent to Manchester, we can do it for you in a few different ways, one of which is sure to be right for your needs. When we say parcel delivery to Manchester, that can be the one we know of here in the UK, or the one they have in the USA, it makes no difference to us here at Clickaparcel.com. Of course, the cost to you will be a bit different though!

So, get your item well packaged, then visit our quote and book page on our site to obtain an instant price to send a parcel. You will be given as many options as possible based on the size and weight of your parcel, as well as where it is going to. Our online system takes the information you provide to us, does a quick calculation, and then presents you with the options from the courier companies that we work with. We work with the major names in the industry such as DHL, TNT and Parcel Force so you can rest assured that your parcel will be in safe hands. There are some terms for you to agree to, and we do have some items that are prohibited so be sure to check out the information on our main site when you place your order with us.

So, whatever you need, a same day courier, next day courier, a parcel delivered within 48 hours, or even an international parcel delivery service, remember we are here to help you. You don’t need an account to use our services either, you can just pay at point of booking each time you use us, it really doesn’t get much easier than that!